If you enjoy taking a hands-on leadership role, can motivate and engage team members, and have a safety-first approach to your work – you’ll be a great fit for this role!

Our client, a busy food packaging company in Kitchener, is looking for a WAREHOUSE LEAD HAND to join their AFTERNOON SHIFT.


The Warehouse Lead Hand position is a hands-on role that is in charge of ensuring all warehouse personnel are trained and competent in all areas of responsibility within the warehouse. The Lead Hand is responsible for ensuring that all processes are running safely, smoothly and efficiently, and that the Afternoon Shift meets key performance indicators while maintaining food safety.


Working in collaboration with the Supervisor and Management, you will do the following:

Key Accountabilities:

  • Train all staff on the warehouse’s Standard Work Instructions and Standard Operating Procedures, and validate this training by demonstration, documentation and employee acknowledgement.
  • Coach team members to optimize performance, build effective teams, and develop direct reports.
  • Enforce safety and food safety practices and maintain BRC, HACCP and GMP requirements.
  • Liaise with suppliers and transport companies (shunt driver).
  • Work with Management to find ways to reduce costs and optimize storage capacity.
  • Plan labour coverage for peak workloads, vacations and break coverage.
  • Meet monthly employee engagement targets.
  • Actively participate in all scheduled meetings.

Daily Responsibilities:

  • Walk the production lines, Warehouses and Docks to get status of:
  • Production schedule – Collaborating with lead hand from prior shift
  • Staging/Packaging – Printing and reviewing current pick list
  • Doors/Trailers – Updating door status board throughout shift
  • Reports – Submission of daily load plan
  • Inventory – Assisting in the investigation and resolution of inventory discrepancies
  • Report in to Supervisor throughout the shift the status of:
  • Production schedule and line status – change overs/concerns that may impact production
  • Orders – Pick lists/Packaging draws
  • Receivables – Purchase Order Due report status and open receipts
  • Cycle Counts – Cycle count sheets
  • Storage and put away (stocking) – Inbound loads
  • Servicing production – Validate staged packaging/crackers, check pick list and schedule
  • Housekeeping
  • Safety – Any outstanding or new safety concerns, document incident reports


  • Powered lifting device certifications – multiple classes
  • Ability to work independently
  • Good written and oral communication
  • Safety conscious
  • Good organization skills
  • Knowledge of computerized WMS and Microsoft products
  • Knowledge of shipping and customs paper work, CHEP portal, customer ASN software

Working Conditions:

  • Typical warehouse environment
  • Subject to seasonal temperature change

To Apply:

Please send your resume to giselle@grandriverpersonnel.ca

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes.  When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

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Tagged as: food safety, lead hand, warehouse